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OUR SERVICE PLANS KEEP IT SIMPLE

Vital offers a four-tier approach. These service packages feature major savings over typical hourly IT service providers.

Why are hourly services more expensive? Because most often, you call a technician when something has gone wrong. Now they have to stop what they're doing, make an unscheduled (inconvenient) visit, and try to trace the problem back to its source - time consuming work.

Vital can offer support for less. That's because, once we scan your network for problems, we correct the issues right away. Then, our monitoring software takes over and keeps a vigilant watch. If a problem begins to arise, we know about it right away and can prevent it from becoming a bigger issue. And we can do this all remotely from our location.

Look over these packages to see how straight forward they are. Of course, we wouldn't expect you to choose what's right for your office. Once you've had a look around our site, you'll want to contact us so we can stop in and offer you a free, no-obligation network evaluation.

TIER 1

Remote monitoring

Remediation priced on hourly basis

Monthly status reports

Other options available a la carte

TIER 2

Remote Monitoring

Monthly Remote Management/remediation
- .25 hr/PC
- 1 hr/server, net device
- .25 hr/PC Help Desk

Monthly status reports

Other options available a la carte

TIER 3

Remote Monitoring

Monthly Remote Management/remediation
- .50 hr/PC
- 3 hrs/server, net device
- .25 hr/PC Help Desk

On-Site Remediation
- 3 hours/mo.

Remote backup and verification
- Up to 5 GB/mo.
- add'l GB available

Monthly status reports

Other options available a la carte

TIER 4

Remote Monitoring

Monthly Remote Management/remediation
- Unlimited

On-Site Remediation
- 10 hours/mo.

Remote backup and verification
- Up to 20 GB/mo.
- add'l GB available

E-mail Hosting
- Up to 100 accounts

Monthly status reports

Other options available a la carte

 

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